On some conditions, after you upgraded the system to Windows 10/11, the previous driver is not compatible with Windows 10, so you need to uninstall and then update the Canon scanner driver by yourself. Solution 2: Uninstall the Scanner Driver and Canon ToolBox If both the computer and the canner are physically in good condition and are connected well but Canon scanner stopped working anyway, follow up for more ways out. Connect the Canon scanner to Windows 10/11. Make sure both the computer and the scanner are turned on.Ĥ. Clean the glass of your Canon scanner with clean clothing and then re-plug the scanner again.ģ. To troubleshoot that, the following things are worth trying.Ģ. Upon your Canon scanner won’t scan to Windows 10/11, the first thing you are supposed to do is to check if it is a connection issue. Solution 1: Check Canon Scanner Hardware and Connection 6: Change Canon Scanner Skip Blank Page Settings.4: Enable the Windows Image Acquisition Services.3: Reinstall the Canon Scanner Driver and MF Toolbox.2: Uninstall the Scanner Driver and Canon ToolBox.1: Check Canon Scanner Hardware and Connection.And if you use Epson Scanner, here is the solution about fixing Epson scanner not working issue. In this way, this post will not only show you how to fix Canon scanner stops working error but also Canon MF Toolbox not working well with the Canon scanner issue. Here it is worth noting that Canon users now tend to make use of Canon MF scan utility named Canon MF Toolbox to manage various scanning and printing tasks. As for this issue that Canon Scanner cannot work properly, try the next steps. If you are using Canon scanner such as DR-C225, DR-M160II, MF4770n, maybe you are facing this problem ever: after upgrading the system to Windows 10, the Scanner cannot print, or it can print but cannot scan.

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